Company - Whale

Whale, a Happy Team and a Great Dream!

Company Profile

Whale specializes in marketing and store operations digitalization for brands, embracing the mission - "Empower Business Growth".

Leveraging pivotal technology innovations - AI, IoT and Data, Whale enables brands with Actionable Insights and Operation Automation capabilities to reduce operational cost, boost business efficiency and forge meaningful connections with customers, driving digitalization across all customer touchpoints for global brands.

Whale empowers brands to achieve best practices in daily operations by offering three SaaS platforms acting as the AI Copilot:

"Whale SpaceSight", for digitalized offline storefronts.

"Whale Harbor", for digital content marketing.

"Whale Cast" for digital live studio operations.

Whale Technologies provides innovative digital marketing solutions to consumer brands, powered by cutting-edge technologies such as AI, IoT, and data modeling. Our platform services include Alivia, Whale Analytics, and Whale Stardust, which enable consumer brands to leverage our advanced AI, data, and IoT capabilities for their data science and IT operations.

Alivia is the future of MarketingGPT, designed to be the ultimate AI co-pilot for consumer brands. With a core MaaS philosophy and powered by AGI technology, Alivia provides a digital marketing closed-loop solution to help brands achieve measurable success in their digital marketing operations. Our end-to-end data security and privacy compliance assurances ensure that consumer brands' data remains secure and protected.

Since its inception in 2017, Whale has served over 1000 renowned global brands across FMCG, retail, apparel and jewelry, F&B, beauty and cosmetics, automotive, electronics, commercial real estate, and more, deployed over 200,000 stores and live studios.

As a leading technology partner trusted by global brands, Whale tackles business challenges hand-in-hand with our customers, accompanies brands in the journey of ever-evolving digitalization for sustainable and lasting business growth.

Drivers

Make Impact

We strive to provide our customers with exceptional service by taking the time to consider their needs, uncovering the potential value for them, understanding their perspective, and actively creating valueable solutions. Our commitment to customer satisfaction is evidenced by our focus on delivering results that bring real and lasting value.
Exceed Expectations

We provide our customers with a product and service experience that exceeds their expectations throughout the entire process. We pay attention to details and strive for perfection. We start with the end in mind and continuously grow and challenge ourselves, without setting limits, actively learning, and taking initiative.

Values

Honest & Trustable

Simple & Efficient

Open & Innovative

Proactive & Optimistic

Honest & Trustable

Engage in honest communication, embrace diversity, and take on responsibility with confidence and courage. Commit to fulfilling every promise and be a reliable team member who takes initiative and helps one another achieve success.

Simple & Efficient

React quickly and decisively once a decision has been made. Focus on priority and eliminate bureaucracy. Balance efficiency and effectiveness throughout teamwork and decision-making process.

Open & Innovative

Challenge the status quo. Remain humble and stay hungry for knowledge. Keep critical thinking in mind. Embrace the changes and jump out of your comfort zone. Be open to innovations and stay informed about the world.

Proactive & Optimistic

Take initiative in all aspects of work, stay optimistic in the face of challenges, and embrace change rather than complaining. Stand up against unhelpful competition and strive to gain a clear understanding of yourself. Learn from wise people, and practice self-reflection when encountering unwise choices.

Honest & Trustable

Simple & Efficient

React quickly and decisively once a decision has been made. Focus on priority and eliminate bureaucracy. Balance efficiency and effectiveness throughout teamwork and decision-making process.

Open & Innovative

Proactive & Optimistic

Industry Recognition

CMMI 3 - Capability Maturity Model Integration

Capability Maturity Model Integration（CMMI） covers the whole life cycle process of product concept, planning, R&D, verification, production and manufacturing. It is an international standard to measure the R&D capability and project management capability of enterprises.
ISO 27701 - Privacy Information Management System

ISO/IEC 27701 is an international management system standard, it provides guidance on the protection of privacy, including how organizations should manage personal information, and assists in demonstrating compliance with privacy regulations around the world.
ISO 27001 - Information Security Management System

ISO/IEC 27001 is the internationally recognized specification for an information security management system (ISMS). Its best-practice approach helps organizations manage the security of their information assets.
ISO 20000 - Information Technology Service Management System

ISO/IEC 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements.
ISO 9001 - Quality Management System

ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS), ensuring that the specific requirements of customers and regulatory agencies are met.
IMDA - Infocomm Media Development Authority

Accreditation@SGD Certificate from the Singapore Infocomm Media Development Authority. Accredited as one of the promising and innovative Singapore-based high-growth ICM product companies to establish credentials and position them as qualified contenders to government and large enterprise buyers.